How long will it take to get my package?

We ship out all orders within one to two business days.

Within Canada, your package will arrive 3-7 business days after shipping. If you purchase expedited shipping, your package will arrive two business days after it is shipped.

Within the US, your package will arrive 7-12 business days after shipping. We cannot guarantee delivery times internationally. You’ll receive shipping updates as soon as your order ships.

Does Tribal ship internationally?

Yes, we ship to almost all parts of the world, and the best part… FREE SHIPPING on all orders.

Do you offer returns or exchanges?

For items that arrive broken or damaged, take an immediate photograph of how they arrived and email info@tribaldeo.ca and we will guide you through the returns process.  For any items that arrive broken or faulty we will provide a store credit or replacement if we are notified within 21 days of receipt. Please do not dispose of the item until we have had the chance to chat with you.

What happens if I am unhappy with the product I purchase or I changed my mind? 
We want you to be completely happy with your purchase so, should you wish to return an item that you’ve purchased, please contact us within 21 days of receiving your product. You will need to ship us back the item, unopened and unused, within 21 days of receiving your product and within 7 days of contacting us, and a store credit will be issued to you once we have received the items and inspected them. The store credit can be used for online purchases only. 

Please be advised that the items must meet the following conditions before any store credit will be issued: *Shipping costs will not be refunded by Tribal. We recommend that you return items using a trackable postage method. Tribal will not be held liable for parcels lost in transit.

Do your products include fragrance?

Yes, our scented items contain fragrances. We employ the term 'fragrance' for proprietary purposes. Our aim is to provide exceptional olfactory experiences through perfumes that adhere to our rigorous standards for quality and safety. Crafting our distinct scents involves a fusion of essential oils, synthetic compounds, and natural extracts. Every one of our offerings is devoid of phthalates and parabens, and we diligently adhere to the safety directives outlined by the International Fragrance RegulatoryAssociation (IFRA) to ensure the wellbeing of our formulations.

Are your products tested on Animals?

None of the ingredients used in our products are sourced from animals or animal by-products. Our products are also made without animal testing - only humans who willingly volunteer!

What ingredients are used to make Tribal Deodorant?

We use caprylic/capric triglyceride, tapiocastarch, ozokerite, sodium bicarbonate (baking soda), magnesium hydroxide,coconut oil, cyclodextrin, shea butter, dextrose, and L. Acidophilus(probiotic). Our scented deodorants include a proprietary blend of oils.

Where is it made?

All Tribal products are made in Canada :)

Does Tribal Deodorant contain aluminum?

No, we do not use any aluminum in any of our products.